Finance & Operations professional with 7.3 years of experience. Expert in Revenue Management, ISP Digital, and Client Success. Seeking to drive growth through 100% billing accuracy, BTRC compliance, and maintaining 95%+ client retention rates.

Work Experince

2020 - 2025

Digital Dot Net

Executive – Finance & Operations Managed full-cycle billing operations for ISP subscribers using ISP Digital (Softify), ensuring 100?curacy in collections. Maintained a 95%+ client retention rate through effective query resolution and relationship management. Prepared monthly financial statements, P&L reports, and BTRC-compliant revenue analyses. Accelerated cash flow by implementing a proactive follow-up system for client invoices and payment collections. Coordinated with management to provide financial insights for strategic cost reduction and profitability.

2018 - 2020

Singer Bangladesh Ltd

Customer Representative Provided direct customer service, assisting clients with product selection and tailored installment payment plans. Managed daily cash and installment collections, maintaining meticulously updated records to minimize overdue accounts. Prepared daily sales and collection reports for branch management and the central accounts team. Resolved customer complaints and built long-term relationships to encourage repeat business.

2017 - 2018

Chittagong multimedia school

Junior Teacher Managed administrative tasks, student attendance tracking, and progress reporting. Assisted in conducting daily classroom activities and prepared engaging visual teaching materials. Coordinated with parents regarding student performance updates and organized school cultural events.

Education

2012

Hazera Taju Degree College

Higher Secondary Certificate Business Studies Chattogram Grade: 2.70

2010

Urkirchar High School

Secondary School Certificate Science Chattogram Grade: 4.25

2027

National University

B.S.S Sociology Dhaka Grade: 00

Professional Skills Certifications

Course Name: Diploma in Computer Education

Institute: Memory Computer Training Institute Duration: 6 months

Course Name: Expert User - ISP Digital (Softify)

Institute: Digital Dot Net (In-house Professional Certification) Duration: 4.5 years

I accepted all Terms & Condition of Job Dorkar Limited.

Call to Admin 01971900977

বিঃদ্রঃ - অনুগ্রহপূর্বক চাকুরি পাওয়ার পর আপনার প্রোফাইলটি Unpublished করে রাখুন, এতে চাকুরি দাতা প্রতিষ্ঠানের উপযুক্ত চাকুরি প্রার্থীকে খুজে পেতে সহজ হবে ।

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